Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Shipping rate by item weight, not just total weight of shipment

    I sell wine throughout Australia. I sell various wines in two sizes— 6kg and 12kg to various zones in Australia (with their particular rates for each zone).

    Example:
    Metropolitan customer orders 3 x 6kg cartons and 1 x 12kg cartons. My courier's rate is $20 per 6kg carton and $25 per 12kg carton. Total should be $85. But ECWID only calculates shipping based on the total of 30kg. So my options are to overcharge at 4 x $25 or undercharge at 4 X $20.

    Because ECWID only allows you to set a range of weights, when a shipment total goes…

    12 votes
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      1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
    • improve CSS for Search Button by adding a line-height

      The Search Button looks bad because it doesn't have any line-height
      .ecwid-SearchPanel-button CSS should include a line-height.

      0 votes
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        2 comments  ·  Storefront and products  ·  Flag idea as inappropriate…  ·  Admin →
      • Provide the fearture for selling Activation Keys and Serial Numbers

        Store owner would be able to import Activation Keys and Serial Numbers in a .txt or .xls file and you keep them encrypted in a secure database and when a client places the order and payment is made, store show the Serial Number(s) on the screen and also delivers the serial number(s) including how to activate it by email to the buyer. The shipped serial number should be marked as sold in database or even deleted.

        158 votes
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          11 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • add functionality which would allow an absolute discount amount to be deducted from each item ordered.

          Allows discounting each item purchased instead of a discount on the entire order.

          5 votes
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            1 comment  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
          • location and shipping method menu

            When the customer is given the Location and shipping method menu.
            Why do you not include in the delivery method an estimated delivery time ( Using Canada Post).
            When I used the Canada post EST module on my last estore they included the shipping time.
            This would greatly help the customer identify the correct shipping method if timing is a critical element in their decision process.

            1 vote
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              3 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
            • Ecuador Provinces and Cities

              Hi, I'm from Ecuador, and I have a online store with Ecwid. But the problem is that there's no localizations like Provinces and cities on Ecuador.

              Please add it.

              3 votes
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                planned  ·  2 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
              • Add "Favorites" (by Customer) to API

                Add a number of Favorites to "CUSTOMERSEARCHENTRY" responce (http://api.ecwid.com/#search-customers),
                and Favorites (id array) to "CUSTOMER" responce field (http://api.ecwid.com/#get-customer)

                4 votes
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                  under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                • Add sound notifications about new orders in Control Panel

                  Would like to have an aural sound attached to your APP so when orders arrived you could hear them. We are busy 7 days a week and our OLD store was very basic, but it had this aural cash register sound "cha'ching" when orders arrived vs running to check the email. Not only helpful, but motivating too. Thank you, John

                  5 votes
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                    2 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                  • Integrate fully with MDS Collivery in South Africa

                    We are the official LEGO Education Importer for Southern Africa and really love the look of ecwid and have started building our free trial store to see if it would work for us.

                    You have MDS Collivery, a local courier, as a shipping partner, and it picks up our prices for shipping. But I've chatted to MDS and ordering through ecwid does not actually trigger an order with MDS with delivery and collection information; as it is currently we would need to manually go and arrange an MDS delivery after receiving the ecwid order. This is rather inefficient and can…

                    5 votes
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                      0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless

                      Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless in order to get to know your customers and provide the best services.

                      12 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • BankMega payment gateway integration Indonesia

                        Please consider that Bank Mega payment gateway should be added in Ecwid. It is one of Indonesia's main banks and they have a simple post method which would work so easily with your system.

                        3 votes
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                          1 comment  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow the options tab to affect the price for certain quantities as well

                          For example, I want customers to be able to Order a 10ml bottle or 30ml bottle (options settings) but if they order three of more 10ml I want the price to become cheaper and I want a similar discount (but not the same) applied to if they choose the 30ml bottle option

                          2 votes
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                            0 comments  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                          • Show 'From $ ... ' on 'Buy Now' for items with variable pricing instead of base/default price..

                            Hi,

                            1. We have option of setting combination for any product. When in the product mode, the prices of the product changes dynamically as per option chosen.

                            2. However, when in the product browser mode, it shows only the base price or the default price, which may cause confusion to a buyer who directly buys the product by clicking the buy now button, without going into the product detail.

                            3. To remove this, I suggest that for combination products/products with variable pricing, instead of base/default price like '$ 100', it should show 'From $ 100'.

                            4. I hope I am…

                            7 votes
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                              1 comment  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                            • Search box reports

                              I would like to be able to see reports of search inquiries to gain insight into most commonly searched terms and which pages are clicked on after searches. This would help with adding new products or restocking certain sizes.

                              8 votes
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add coupon code variable to the tracking code on thank you page

                                You Wrote:

                                Hello,

                                thank you for contacting us! At the moment Ecwid supports only three variables in the tracking codes: %order_id%, %order_total%, %order_subtotal%. No variables for other data like coupons/discounts are available yet.

                                We understand, how useful it would be, if more variables were supported in the tracking codes in Ecwid. And we are very sorry that the functionality is not implemented yet. I will forward your request to the Product Manager Team for them to reevaluate the possibilities of supporting more variables in the tracking codes. No exact ETA for this, though.
                                __________________
                                Ksenia K.
                                Ecwid Customer Care Team

                                1 vote
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                                  2 comments  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please add api

                                  Please add json api , without ssl .

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow us to display a category page by default via Ecwid adminstrative backend settings

                                    I am a Google Apps for Work consultant specializing in developing both simple and robust Google Sites-based websites and web portals embedded e-storefront functionality.

                                    Ecwid is great for that however some of my clients wish to display a category page by default and would like to do this via your backend settings.

                                    Just a few lines of code in your back-end would do it. and would serve you and your existing and prospective clients needing to do this phenomenally well.

                                    1 vote
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                                      0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add fees to payment type and integrate yandex money into the system.

                                      Добрый день,
                                      Хотелось бы иметь возможность снимать с клиента проценты за использование кредитной карты. Необходимо привезать дополнительные сборы к выбору оплаты. То есть перед тем как отправлять покупателя на шлюз платежной системы необходимо иметь возможность добавить процент к сумме если покупатель решает оплатить покупку кредитной картой, а не наличными при получении. Было бы неплохо если бы эти две функции все таки были добавлены в ближайшем будущем. Их явно не хватает. Перед тем как перенаправлять покупателя на шлюз платёжной системы должна быть функция добавления процента (и контролировать эту процентную ставку я бы хотел сам, имея возможность либо ее полностью отменять либо…

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Offer a simple product exchange option. No monies exchange just an inventory transaction.

                                        Offer a simple product exchange option. No monies exchange just an inventory transaction update for the two products.

                                        1 vote
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                                          0 comments  ·  Orders and invoices  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Enable export of products to eBay for Australia

                                          I see there is a beta option to export products to eBay but only for US currency. I would love to see this enabled for customers in Australia.

                                          1 vote
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                                            0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
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