Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Provide the fearture for selling Activation Keys and Serial Numbers

    Store owner would be able to import Activation Keys and Serial Numbers in a .txt or .xls file and you keep them encrypted in a secure database and when a client places the order and payment is made, store show the Serial Number(s) on the screen and also delivers the serial number(s) including how to activate it by email to the buyer. The shipped serial number should be marked as sold in database or even deleted.

    152 votes
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      11 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Shipping rate by item weight, not just total weight of shipment

      I sell wine throughout Australia. I sell various wines in two sizes— 6kg and 12kg to various zones in Australia (with their particular rates for each zone).

      Example:
      Metropolitan customer orders 3 x 6kg cartons and 1 x 12kg cartons. My courier's rate is $20 per 6kg carton and $25 per 12kg carton. Total should be $85. But ECWID only calculates shipping based on the total of 30kg. So my options are to overcharge at 4 x $25 or undercharge at 4 X $20.

      Because ECWID only allows you to set a range of weights, when a shipment total goes…

      8 votes
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        1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
      • location and shipping method menu

        When the customer is given the Location and shipping method menu.
        Why do you not include in the delivery method an estimated delivery time ( Using Canada Post).
        When I used the Canada post EST module on my last estore they included the shipping time.
        This would greatly help the customer identify the correct shipping method if timing is a critical element in their decision process.

        1 vote
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          3 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
        • Enable live currency conversion in Store

          To give you an idea, our SA Rand = $0.082 but the store does not allow for negative Dollar value.

          As a result, the setting is R1 = $1 so, a product that should cost $118 converts to a whopping $1500 which ultimately equals no sale for me.

          Help!

          1 vote
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            2 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
          • add functionality which would allow an absolute discount amount to be deducted from each item ordered.

            Allows discounting each item purchased instead of a discount on the entire order.

            4 votes
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              1 comment  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
            • Add sound notifications about new orders in Control Panel

              Would like to have an aural sound attached to your APP so when orders arrived you could hear them. We are busy 7 days a week and our OLD store was very basic, but it had this aural cash register sound "cha'ching" when orders arrived vs running to check the email. Not only helpful, but motivating too. Thank you, John

              4 votes
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                2 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
              • Show 'From $ ... ' on 'Buy Now' for items with variable pricing instead of base/default price..

                Hi,

                1. We have option of setting combination for any product. When in the product mode, the prices of the product changes dynamically as per option chosen.

                2. However, when in the product browser mode, it shows only the base price or the default price, which may cause confusion to a buyer who directly buys the product by clicking the buy now button, without going into the product detail.

                3. To remove this, I suggest that for combination products/products with variable pricing, instead of base/default price like '$ 100', it should show 'From $ 100'.

                4. I hope I am…

                7 votes
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                  1 comment  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                • Search box reports

                  I would like to be able to see reports of search inquiries to gain insight into most commonly searched terms and which pages are clicked on after searches. This would help with adding new products or restocking certain sizes.

                  8 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add coupon code variable to the tracking code on thank you page

                    You Wrote:

                    Hello,

                    thank you for contacting us! At the moment Ecwid supports only three variables in the tracking codes: %order_id%, %order_total%, %order_subtotal%. No variables for other data like coupons/discounts are available yet.

                    We understand, how useful it would be, if more variables were supported in the tracking codes in Ecwid. And we are very sorry that the functionality is not implemented yet. I will forward your request to the Product Manager Team for them to reevaluate the possibilities of supporting more variables in the tracking codes. No exact ETA for this, though.
                    __________________
                    Ksenia K.
                    Ecwid Customer Care Team

                    1 vote
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                      2 comments  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
                    • Limit free shipping coupons by destination zone

                      A FREE SHIPPING coupon code for USA customers only ....since international shipping costs a lot more and can be up to $65 for Priority Express international...anyway to also change the promotion options to certain products or categories since it would help sell higher end products for free shipping advertising.

                      5 votes
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                        2 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                      • Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless

                        Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless in order to get to know your customers and provide the best services.

                        6 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • minimum order for customer group

                          We need to set a mimimum order value just for trade customers - retail customers can order a single item, but would like trade to have to bulk order, the customer groups part is there in Ecwid, but not the ability to set minimum order value JUST for those trade customers.

                          8 votes
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                            2 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ecuador Provinces and Cities

                            Hi, I'm from Ecuador, and I have a online store with Ecwid. But the problem is that there's no localizations like Provinces and cities on Ecuador.

                            Please add it.

                            3 votes
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                              planned  ·  0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add customer credential verification in REST API

                              Add to the REST API a way to verify login credentials for customers so it's possible to use the REST API in stand alone native apps.

                              For example I have a login dialog in an native iOS app, and when the customer enters their username and password, I want to verify through the API that the credentials are ok, and then I can show the customers orders for example.

                              1 vote
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                                0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add Payment Method Bancontact/Mister Cash using mollie.com

                                Bancontact is the most used payment method in Belgium. With the new API at mollie.com one can use Bancontact/Mister Cash (and iDeal and Sofort and Bitcoin etc ...)

                                10 votes
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                                  0 comments  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add Existing Product as Part of Product Option

                                  Currently each product has its own SKU. I would like to add an existing Product as an Option for another product, almost similar to Related Products. This way I can track the stock quantity for the option as well. For example, I'm selling remote control cars as a product and the battery as a separate product. As of now, I'm not able to add the battery as an Option for the remote control car other other than by creating an Option called "Add Battery". With the current method, I'm not able to automatically track the stock of my battery.

                                  3 votes
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                                    0 comments  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Llease create an html code for ecwid_ProductBrowserURL. Wix does not allow certain javascript functions!

                                    Wix is limited to html coding. Therefor ecwid widgets and codes on pages outside of the online store page do not integrate.

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Control Panel Product Listing Needs To Show If Images Are Attached To Products Or Not

                                      While looking at a product listing of my 1200 and more products I need to easily know which ones have images already attached and which don't. This would make data entry much easier.

                                      3 votes
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                                        0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to Import Discount Pricing

                                        I was using Muse and Ecwid and they work very well together. However I ran into a problem on the Ecwid side of things regarding importing discount pricing. (And to be fair, it's not just Ecwid...Shopify, Business Catalyst, etc. can only import 3 different price levels).

                                        So yes, although I can manually key in all of our price discounts (we have 144 items with 1,440 different discounts) this is not feasible as all of them can change often.

                                        To have the ability to import via .csv all of the discounts attached to a product would make Ecwid the only ecommerce…

                                        2 votes
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                                          1 comment  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add UPS Surepost shipping option

                                          I suggest you integrate ups surepost

                                          1 vote
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                                            0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
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