Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Discount for like or post in social networks

    you definitly should make function "discount for like or post" in facebook, vk.com, twitter, google+ and maybe some other. You have already integration with social networks, so it should be easy to implement in ecwid shopping cart. This is a great marketing tool, and for many clients it will add a value for you subscribtion plans.

    54 votes
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      3 comments  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
    • Automatic followup email for abandoned shopping carts

      Multiple research papers state approximately 60% of all carts are abandoned before checkout is complete.

      A large number of transactions are 'wined back' if a followup email is sent within 6 hours of abandonment. The next most critical period in winning back is between 6 - 24 hours after abandonment.

      It is far too time consuming to manually filter through abandoned carts and then manually followup with each customer.

      Ecwid NEEDS a function so that our e-stores can respond to cart abandonment automatically.

      Such a feature will be even more powerful once Ecwid gives us the ability to use HTML…

      26 votes
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        2 comments  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
      • have a feature to notify a customer if they have already bought that item previously

        I sell embroidery files that are available via instant download. The customer will never need to buy it twice. Many customers have hundreds or thousands of design files and occasionally buy something twice from a designer. It would be great if the customer would get a popup if they put something in their cart that they have already bought. I require everyone to set up an account to check out so they would have an account with their purchase information. I know other sites offer this feature and it would be helpful if you guys would also.

        10 votes
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          1 comment  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
        • input phone number in international format (ввод номера телефона в международном формате)

          input phone number in international format
          (ввод номера телефона в международном формате)

          for SMS notification
          для SMS оповещения

          28 votes
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            2 comments  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
          • Make coupon code to link to a product as a free gift for promotion

            I would like to add a coupon "code" that would link to a single product as a free gift with any purchase. with limits one per order.

            i.e type "HOHOHO" to get a free pair of santa earrings. Santa earring are also a product you can buy.

            8 votes
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              2 comments  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
            • Make coupon codes capable of taking $ or % off per item, rather than the total

              Allow coupons discounts per item rather than off the total. If my customer buys two of the same item, each is discounted with the coupon code. Those items not included in the coupon would not be discounted. The coupon would apply to certain items only. We operate a theater and have special discounts per ticket. However, we do not apply discounts to other merchandise. Therefore, we need the coupon code to take a dollar amount off each ticket only. This is not available to all customers, so the coupon code is necessary.

              23 votes
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                2 comments  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
              • E-good alternative email shipping address.

                This is to allow a customer to send a download with a message such as Happy Birthday to a friends email rather than to the customers own email address.

                4 votes
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                  2 comments  ·  E-goods  ·  Flag idea as inappropriate…  ·  Admin →
                • New pay form in Spain SUMUP, just 1,5% , just pick phone number and send a SMS, and visa is accepted, semi manual

                  Just a pay form, that pick the number of mobile of the client, the shop only have to send from its mobile the charge, and client accept the products price.

                  More details SUMUP.es

                  5 votes
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                    2 comments  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow Redsys is a payment gateway to Spain in Ecwid

                    Spanish people are getting the payment gateway with Redsys (works with most banks, BBVA, La Caixa ...) The problem is that Ecwid does not install this program on your gateway. All this makes us to offer our customers a more comfortable payment. Please put solution!

                    7 votes
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                      2 comments  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                      • The ability to create new customers, new orders and send customers invoices

                        We need the ability to create new customers, edit customer info, create new/edit orders and send customers invoices so they can pay them on your site. The lack of all these functions is a real loss for Ecwid!

                        73 votes
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                          5 comments  ·  Orders and invoices  ·  Flag idea as inappropriate…  ·  Admin →
                        • Updates ask for feedback on the mobile app but there's no place to enter it

                          Add affiliate information on the order. Also being able to see a report that shows how many taxes were collected would be extremely helpful.

                          1 vote
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                            1 comment  ·  iPhone app  ·  Flag idea as inappropriate…  ·  Admin →
                          • implemenation of the german payment gateway "sofortueberweisung"

                            hello at ecwid,

                            here in germany, unfortunately, all the payment gateways you offer, except for the paypal methods) do not work.
                            one of the most common and easy ways to pay online is "sofortueberweisung".

                            it would be a mayor improvement for all users of ecwid in central europe, especially in germany, if there would be a way to implement
                            "sofortüberweisung".
                            https://www.sofort.com/ger-DE/verkaeufer/su/gebuehren-sofort-ueberweisung/

                            i read about a way to sponsor the implemantation of a gateway.
                            what would this mean in numbers? :-)

                            kindest regards from berlin, germnay
                            oliver klein

                            20 votes
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                              1 comment  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                            • Provide API method to apply discount off total amount so that custom logic can be used to decide when to dynamically apply it

                              This could be used to implement long-desired functions like 'Buy 2 products, and get 1 free' or 'Buy 1 product and get half off another'.

                              This feature would let me have flexibility to define my own criteria for when to apply discount and not be confined to limited options that are in existence today (bulk discount pricing or cart total).

                              1 vote
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                                1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • e-mail after purchase

                                E-mail after purchaseg a great tool for selling their own products. Especially already have integration with Yotpo and it would be great to connect and this feature too.

                                6 votes
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                                  2 comments  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
                                • Have Automatic Product Updates for Digital Goods

                                  When updating a product or uploading a revised digital file, it is necessary to send the updated product file to all previous buyers. A new, unique download link for every buyer should be emailed to that customer. An example of using this is that we sell research papers online and may notice an error in the original report so a revision/correction must be sent out to those purchases. Or maybe only "Part One" of a paper is only available with a soon to be released "Part 2". When Part 2 is available we would want to send a link to…

                                  9 votes
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                                    0 comments  ·  E-goods  ·  Flag idea as inappropriate…  ·  Admin →
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                                    1 vote
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                                      0 comments  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                                    • USPS Priority Mail Flat Rate box calculation

                                      USPS Priority Mail Flat Rate is the most popular ship option for consumers. Unless you only ship one item at a time (not likely for many of us) there is no way to make it work in Ecwid.

                                      In order to accurately charge for USPS Priority Mail Flat Rate:
                                      1. Products must have dimensions, not just weight
                                      2. Ecwid needs to calculate which of the 3 USPS supplied box sizes THE WHOLE ORDER will fit in by size and volume to determine the correct shipping charges. Weight does not matter as it's nearly impossible to exceed the 70 lb. weight…

                                      1 vote
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                                        0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Website and/or Facebook Information to Ask your friends for advice - "Log in to use your Facebook account with Ecwid."

                                        Currently the Facebook login only identifies Ecwid and no further details are included which may cause customer hesitation. Customers need to feel confident knowing the Website and/or Facebook information which is being shared is what is actually being shared and the login request should easily identify this.

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Integration with OSS OpenERP

                                          Integration with ERP and CRM, eg. with OSS OpenERP.
                                          http://en.wikipedia.org/wiki/OpenERP

                                          3 votes
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                                            0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
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