Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

Basic rules:
- One suggestion per idea.
- Please post ideas and comments in English.
- Please do not post “+1”, “I need it too!”, “a must have!” comments. Just vote for an idea instead.
- If an idea doesn’t have an exact ETA provided by our team, the “Any ETA?” questions will not give any answer either.

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    1. Multiple Admin Users and Roles

      As a developer i would love the ability to add additional users with ability to turn on and off functionality.
      So i can create a new user for my client and not them tamper with css, and hide the widget codes fro them as an example.

      634 votes
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        planned  ·  92 comments  ·  Control Panel / Backend  ·  Admin →
      • The ability to edit incorrect orders in the control panel

        It would be good to make it possible to edit the invalid orders from the control panel. Customers often fill the order form with errors that may affect the value of the order and time of its execution. And no big corrections administrator, would reduce this impact to a minimum.
        You can of course delete the order and ask to legalize it again, but I do not think this is a sure way out of the situation. Thanks in advance for your support.

        386 votes
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        • Ability to mange multiple stores from your account

          The ability to have multiple websites/stores and manage all of them through your account. Also to have the ability to choose which products show in each store. We would also need the ability to see the sales per store and invoice on that as well.

          117 votes
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          • Full backup: products, customers, dashboard and settings

            One button to backup everything that is connected to the user profile, like products, customers, dashboard and settings.

            100 votes
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            • 79 votes
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              • Add more product characteristics - notes, stock location, dimensions, - or have custom spare fields

                Enable shop owners to define more product characteristics - eg internal notes, stock location, dimensions, - or have custom spare fields that the owner can include on products. NB this isn't product options - it's about core product definition and stock management.

                54 votes
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                  started  ·  12 comments  ·  Control Panel / Backend  ·  Admin →
                • Custom Order status

                  Right, I don't know if this has been suggested before. However:
                  The order statuses of 'processing/shipped/delivered etc' . It would be good if admin could create a new status, and by creating this new status, it will automatically send an email to customer.
                  My example:
                  After order has been marked shipped, in say 2 weeks time I could update the status to "feedback", and this would then send the customer an email, asking how they found the service etc, and if they'd want to fill out a survey bla bla. And of course the email would be created under the… more

                  32 votes
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                  • Sales statistics

                    Per product/category sales, daily/monthly/quarterly sales, sales per referrer

                    anything else?

                    26 votes
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                    • Pdf invoice

                      In my.ecwyd accourt, I can print invoice for each orders. But, with my iPad, this fonction dont work. With my Mac, I print to pdf, for backup each invoices. Can you add this fonction 'save on pdf'

                      22 votes
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                      • Add ability to display thumbnails in product listings (before or after sku)

                        As a visual person, I find it most helpful to identify an item in inventory by a small photo instead of searching through item headings. Would like to see option to include thumbnail with info on the catalog/products page as it would be a huge timesaver for us.

                        20 votes
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                        • quick updating products

                          price and quantity could be updated in the product list. also the product status could be switched from there.

                          17 votes
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                          • make customer address/info viewable on control panel

                            in the control panel in the customer section all u get is name and email. would be useful to know the customer address.

                            14 votes
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                            • allow the same image to be used for multiple products.

                              I can use the same image for different sizes of my product. It would be easier if I could upload all my images and then associate them to products as needed.

                              13 votes
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                              • Add the option to print a packing slip (no pricing) for drop ships.

                                When looking at an order we can print an invoice but it contains pricing information. It would be nice if we could print a packing slip, which would only contain items skus, description, and quantities. This way, we could e-mail these to drop shippers to handle the orders.

                                12 votes
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                                • iPad app control panel

                                  There should ba an iPad app for he control panel so that we don't need to use the browser, where we can't upload images.

                                  Be a lot easier managing inventory through an app on the go

                                  11 votes
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                                  • add a Point Of Sale, so I can use Ecwid to sell into my store. Simply add a BarCode field

                                    Just add a field to store a barcode number in product database and few pages to place, query and modify a sale.will be saved together with those obtained on the web, coded properly.

                                    11 votes
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                                    • make option to email customer about an order and have the reply come into the Control Panel

                                      Sometimes when customers place an order, I want to send them a note or ask them a question via email.

                                      It would be great if while looking at the order, there was a button or section that allowed us to email the customer right there directly from the control panel. When the customer replied, the email would be marked/attached to the order to which it is related. This could be done by auto generating a title for the email each time it was sent throught the control panel and it would have the order # in the subject line which… more

                                      10 votes
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                                      • Add option for internal "notes to self/other" on catalog/products listing page

                                        Since our company has different folks specializing in different aspects of a product listing (copywriting, photography, product info, shipping details, etc), it would be a huge help if we could leave notes under listings that might need someone's additional attention. These notes would not be part of listing but serve as an internal bulletin board and serve to get those listings disabled due to missing info or in need of another photo taken care of and moved to active status. Perhaps more importantly, person in charge of sales could note customer shipping preferences or other details as well.

                                        10 votes
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                                        • multiple languages option for control panel

                                          To be able to select the interface language for the control panel and to customize it (colors, logo) that would so great !!!

                                          9 votes
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                                          • Ship From Multiple Warehouses

                                            Adding ability to ship from multiple warehouses. This could include within the same country or in a different country. Shipping is determined based on the best price available to ship to that customer. The system would also benefit from if items are out of stock it shows 'out of stock' from that warehouse but still showcases the international shipping or more expensive option so the customer can decide on whether to wait for more in stock or get it shipped through the other warehouse.

                                            8 votes
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