Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

Basic rules:
- One suggestion per idea.
- Please post ideas and comments in English.
- Please do not post “+1”, “I need it too!”, “a must have!” comments. Just vote for an idea instead.
- If an idea doesn’t have an exact ETA provided by our team, the “Any ETA?” questions will not give any answer either.

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    1. Ability to have different types of customers

      Just as in Litecommerce you can have different "memberships" so also you can set up different types of customers here. We are a publisher, so we sell to regular readers as customers, and bookstores, and distributors. Each gets a different discount...

      475 votes
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      • Wishlist or favourites in user account

        It would be a good idea to have a wishlist or favourites type of thing in the user account so they can go back and won't have to search for an item they wanted, especially if a store has MANY items. This is also good if it can be sent in an email just in case they want to send it to their friends for their bday like a registry or something like that.

        155 votes
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        • send e-mail verification to activate an account

          send an initial verification e-mail so that the system can verify that the e-mail is correct.

          36 votes
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          • Private Store

            I'd like to be able to have a private store, where only approved registered users can browse product.

            28 votes
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              1 comment  ·  Customers  ·  Admin →
            • Be able to edit Customer entries

              Such as new address, new phone, new email, etc. The admin should be able to edit this stuff

              19 votes
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              • a dealer login and price that is made just for them!

                A dealer login and price just for them!
                This would help a lot of people making a new brand name.

                16 votes
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                  1 comment  ·  Customers  ·  Admin →
                • Ability to purchase Silver accounts using RoboxChange instead of 2CO

                  Многим проблемно оплатить через кредитную карту

                  16 votes
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                  • Ability to add a product to a customers account

                    Store administrators, really should be able to manually add a product to a customers account. This is essential for ANY e-store, and I am quite surprised its not there..

                    14 votes
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                    • email parser for aweber

                      I use aweber and would like to capture my customers into that system after they order. I've looked at the parsers they have, but there isn't one yet for ECWID. It would be helpful to have one. Thanks

                      12 votes
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                      • Extend Ecwid to enable B2B and not only B2C

                        A feature I would like to see is that each customer/client has a calendar in which the customer can add events for which he/she wants products to be delivered..

                        Scenario:
                        Deliver flowers to the staff on birthdays...
                        Deliver fruit/milk/coffee to the staff coffee room

                        Furthermore, each event can have a different delivery adress and customers can set reminders for events on which the products are to be delivered.

                        12 votes
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                          1 comment  ·  Customers  ·  Admin →
                        • Hide combinations from list when they are out of stock

                          Customers are upset when see goods are out of stock. The current implementation of goods management doesn't allow to hide such sad things from the list.
                          This is especially critical when you work with products which have quite many options. Such as colors, sizes, etc.

                          For instance, a jacket can be XXL, XL, L, M, S and each of them could be of different colors (6+). When you have only several items in the warehouse, this is a very hard task to find the existing one in the market.

                          Please, implement this feature? It's very essentially for small businesses.

                          12 votes
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                          • Option to disable create account functionality

                            When having a small shop it doesnt make sense having the login/create accout option presented to my costumers - and also all the create account input fields in the checkout process.

                            I would like to disable all this information in order to make it easier for my costumers to checkout.

                            10 votes
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                            • 8 votes
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                              • customer number

                                Have each customer assigned a unique customer ID/number, to be able to track information in and out of Ecwid for additional information

                                8 votes
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                                • Allow real-time interaction with customers who are currently on your site.

                                  During the sales process if a client chooses live chat or some other form of real-time interaction such as a phone call, it would be helpful to be able to access their cart and push information to them that is relevant to their purchase. Also, if you wanted to adjust the prices in their shopping cart or push them a one-time discount then it would be possible to negotiate and not have to make changes to inventory to accommodate isolated price changes.

                                  8 votes
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                                    1 comment  ·  Customers  ·  Admin →
                                  • Remember items in Cart after logging out/back in

                                    Currently, when you add items to your cart then log out, then next time you log in the your cart is empty. It would be nice to remember the items you left in your cart.

                                    7 votes
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                                    • Customer Attributes

                                      To create our own affiliate systems, the Customer GUI should allow for customer attributes to be stored for individual persons. Similar to the Options ability for products, customers can have open text boxes assigned to them so that information can be tracked manually. For instance, if a customer is a member of an affiliate system, I can record their sales using an empty text box next to their name. I can create as many text boxes as I'd like to track many different notes about each customer. Also the ability to allow each box to be seen by the customer… more

                                      5 votes
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                                        1 comment  ·  Customers  ·  Admin →
                                      • vkontakte ID

                                        Предлагаю сделать возможным определение ID, или почту тех, кто заходит в магазин через сеть Вконтакте!
                                        Для чего это нужно, поясню:
                                        Например, зашел ко мне в магазин Вася Пупкин. Я вижу его среди своих Клиентов, но без адреса электронной почты. Я копирую его ФИО и вставляю в поисковой строке Вконтакте. Результат: более 35 тысяч человек. Как мне узнать какой именно Пупкин ко мне заходил?
                                        Это нужно для дальнейшего общения с человеком: может что-то не понравилось, что-то не понятно, сложности с заказом и т.д...
                                        Прошу проголосовать.

                                        4 votes
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                                        • Have 'Your Account' details open in a pop-up overlay window.

                                          If users have a sidebar on their site, the 'Your Account' details area is too wide. If you could have 'Your Account' details open in a pop-up overlay window (similar to clicking 'Sign In')? I believe this would be a permanent fix for all users who have a sidebar on their site.

                                          4 votes
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                                            1 comment  ·  Customers  ·  Admin →
                                          • CRM with Ecwid shop?

                                            I have CRM with Google (Zoho) how can I manage my customers with Ecwid shop?

                                            3 votes
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