Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

Basic rules:
- One suggestion per idea.
- Please post ideas and comments in English.
- Please do not post “+1”, “I need it too!”, “a must have!” comments. Just vote for an idea instead.
- If an idea doesn’t have an exact ETA provided by our team, the “Any ETA?” questions will not give any answer either.

You can speed up implementation by voting for idea or sponsoring it. Please contact us at bizdev@ecwid.com for a quote.

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    1. Make the Invoice Template Customizable

      Easy manipulation of the head and footer, including a graphic.

      423 votes
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      • add custom order status support for backorders, pre-orders, etc.

        Add ability to set individual items within an order (or at least a full order) to a custom status other than the standard 'processed, complete..'. such as "Backordered" , "Pre-Order", etc.

        80 votes
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        • Add a vat number input to the invoice / store profile

          customers require a vat number on the invoice, so could you please add a vat number entry to the store profile and add this to the emailed invoice under the phone number.

          68 votes
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          • Give us invoice control!

            I often get custom orders and wholesale requests and want to be able send a projected or estimated cost invoice for review. Give us the ability to make up a totally customizable invoice pdf to print or email to potential customers.

            51 votes
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            • Create a feature to print all new invoices and set new orders to Processing

              It would be nice to be able to quickly print invoices for ALL new orders and automatically set those orders to Processing.

              I expect to be selling hundreds of items weekly and printing invoices individually is a huge hassle

              30 votes
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              • Tax identification number in the invoices

                It is necessary to increase a field in the customer and vendor data.
                In all countries it is compulsory, tax identification number in the invoices. (EIN, TIN, SSN, CIF, NIF ....).
                Each country has its own.

                28 votes
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                • 27 votes
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                  • Translate invoice

                    We need a translation for INVOICE
                    its only in English

                    22 votes
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                    • have more items per page on invoice

                      The print on the invoices are too large and take too many pages to print. Please redesign the invoice so we save paper and can get many items on one page.

                      20 votes
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                        under review  ·  5 comments  ·  Orders and invoices  ·  Admin →
                      • Add The Ability To Reorder

                        It would be nice if customers could reorder things they bought in the past if they have an account. Many of our customers buy the same things over & over again, and it would be easy if they could see their past orders, click a button, and then reorder them.

                        16 votes
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                        • unique order number for each customer

                          it would be fine that ecwid generates a unique order number for each customer based on : time, date and year of the order + the customer IP address ? For exemple : 1220360110-9015134246

                          16 votes
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                          • Be able to add internal notes to orders received through the shopping cart. These notes can either just be private or public.

                            Be able to add internal notes to orders received through the shopping cart. These notes can either just be private or public. There can be a checkbox to make the notes visible to the customer or remain hidden for internal purposes. These notes can be used to note any special requests made by customers or modifications made to their order after the order is placed and processed.

                            15 votes
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                            • примечание

                              сделайте поле для примечания в форме заказа. туда можно написать время доставки примерное, дать ссылку на страницу или другую информацию. очень нужно!!!

                              11 votes
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                              • Please add pictures to admin side of the invoices.

                                I would like to have an option to include thumbnail pictures along with SKU, price, qty, etc with the admin invoices. Similar to the order tracking page that the customers get.

                                11 votes
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                                • lay-by or part payment

                                  I would love to give my customers the option of paying off their purchase ie $1000 worth of goods paid in $250 instalments.

                                  10 votes
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                                  • New status for orders, for COD payment, or another offline method : Closed Orders.

                                    New status for orders, named Colsed Orders. Closed orders will apear in another tab in CP. It is good for "Cash On Delivery" (COD) payment. Closed orders will be orders delivered and payed, or canceled by customer. Closed orders need a new tab in orders Control Panel. Closed order will not apear in All Orders tab. Closed orders can be Successfuly or Unsuccessful. Only closed orders is the real inventory. Successfuly -> +order value, Unsuccessful-> -shipping value. Specific for COD payment bacause customer can refuse payment .
                                    Thank you!

                                    9 votes
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                                    • Multiple Shipments

                                      If one product is out of stock from in shop sales, the order should be able to ship with the other products, and then the back-ordered item would then be shipped separately. This should be reflected in the admin, and on the invoice shipped with the items.

                                      9 votes
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                                      • Order history on the order info page

                                        The history list would show all events related to the order: charges, refunds, delivery, returns, any custom notes.

                                        8 votes
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                                        • Add reporting features

                                          We do 500k in sales and had extensive reporting options in Zen Cart. You should be able to break out sales my month, category and product. It is VERY difficult not having reporting feature available and this client almost refused to switch because of the lack of reporting.

                                          7 votes
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                                          • create invoice number

                                            I have read, that if a customer didn't finished the order transaction, that at the backend this unfinished order will not be shown. this is ok, you have missing order numbers, ok.

                                            normally each invoice that was created after perhaps status-change to "accepted" should have an own invoice-nbr, also with own pre- or suffix. maybe the invoice creates, when the store owner wants to.
                                            it would be perfect, if orders can be edited, before you create an invoice, for example the customer calls you, because he forgot an item etc. so you would be able to apply customers changes.

                                            an… more

                                            6 votes
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