Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

Basic rules:
- One suggestion per idea.
- Please post ideas and comments in English.
- Please do not post “+1”, “I need it too!”, “a must have!” comments. Just vote for an idea instead.
- If an idea doesn’t have an exact ETA provided by our team, the “Any ETA?” questions will not give any answer either.

You can speed up implementation by voting for idea or sponsoring it. Please contact us at bizdev@ecwid.com for a quote.

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    1. HTML e-mail notifications

      Add support for HTML e-mail notifications (instead of just text/plain as it's now)

      422 votes
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      • Add multiple email addresses for order notifications

        It would be convenient for the admin to be able to add multiple emails for notifications.

        32 votes
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        • Drop-Ship Email Notification

          If we are building this as a drop-ship type website it would be nice to have a system like other shopping carts that will send an email to the vendor notifying them of the order.

          18 votes
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          • get csv report of orders weekly

            I want that instead of getting mail for each product, i should get a csv including all orders at the end of the day, Is it posible to do such settings that it automatically creates csv at the particular time set daily and mails to the address set.

            12 votes
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            • Alternate Email Templates

              I would love to have an option to have different email templates for different products, or even just different categories.

              This would give me the ability to include relevant information to each product in an email message without a lot of clutter.

              BTW, I think Ecwid is amazing. It totally is what I was looking for. Thank you so much for what this does already.

              10 votes
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              • Notification Button stating Your Product has been updated

                It would be nice to have a notification or update button that would be sent out to past buyers of a product, that would automatically be sent when their product has been updated. This way they could download the new and improved product

                8 votes
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                • 7 votes
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                  • multiple mail notifications

                    1. It would be great to be able to send some mail notifications to different addressees... One for the orders, one for the paiements, one for the stocks, ... And as well sometimes two differents adressees for one processing.
                    2. Also It would be great to be able to send just a small notification mail (on a phone for example like sms) when a new order is validated by customer. This is very useful for small business

                    6 votes
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                    • copy of each customer confirmation mail

                      it's possible to have a copy of each mail send automatically to customers.

                      4 votes
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                      • The "Password reminder" should offer a link to reset the password rather than actually sending the pssword

                        When a customer requests a "Password reminder" email, it actually sends them their password! This is a disaster because not only does it mean that Ecwid stores the actual passwords rather than their hashes, but that passwords are sent over insecure email! This is likely to make computer-savvy people lose all confidence in your store's security and your personal competence.

                        Instead, the email should give the user a link to reset their password.

                        3 votes
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                        • send file

                          It would be great if I when the notification email is sent, it would include the file that the customer has uploaded. So if they order an item and upload a pic, I'd like to get that pic attached to the notification email as well so I don't have to go into the ecwid server every time. I'm sure there's a way to create this with API, but that is way beyond my level. Thanks

                          3 votes
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                          • Use Sendgrid.com for e-mail delivery

                            It's very cheap and it can reduce number of notifications marked as spam.

                            3 votes
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                            • add the capability to associate autoresponse emails with individual products

                              It would be great if we could associate specific emails to be sent out when people bought certain products. So for example, if someone bought a car from me they would automatically receive an email explaining how it runs, but if they bought a goat from me, the email would explain how to feed it.

                              3 votes
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                              • Mail Notifications - Order total weight (order_weight) from database

                                Please can you add a total order weight to the mail notifications, This information is available when you export from sales as CSV (order_weight) but i can't get it to work in mail notifications - Please add ASAP my calculator can't take anymore...... lol

                                Cheers

                                Jamie

                                3 votes
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                                • Specific order link in email

                                  In the email that goes to the customer there should be a link to track the status of this order (not just the all orders link there). Another cool feature would be a QR code in the PDF so mobiles can check the status as well.

                                  2 votes
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                                  • Add integrated autoresponders for products and forms or an integrated plugin

                                    Add integrated auto-responders for products and forms or get an integrated plugin that works with Ecwid

                                    2 votes
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                                    • получать уведомление "Новый заказ" с отдельно указаной стоимостью товара и отдельной стоимостью параметров

                                      К примеру, есть товар - "мороженое" стоимостью в $5, и 2 параметра: "посыпать шоколадом" и "полить вареньем", каждый параметр добавляет +$1.5 к цене, под каждым параметром радиокнопки "да" и "нет". Заходим на страницу товара, отмечаем "да" для каждого товара, жмем "в корзину" дальше идем в саму корзину, видим что цена товара уже $8 (что есть очень логично и визуально удобно), оформляем и подтверждаем заказ, получаем на почту письмо-уведомление о том, что получен новый заказ. Окрываем письмо, там: наименование товара, кол-во, цена за ед. - $8.
                                      Идея состоит в том, чтобы добавить возможность принимать почтовые уведомления еще и в таком виде… more

                                      1 vote
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                                      • Automatic email to customer after sale is made at predetermined intervals as a reminder of new sale

                                        Does Ecwid have a feature currently or in the works that automatically sends an email to a customer after a sale is made in certain intervals?

                                        For example, if a custom makes as sale today on my site, is there a feature in Ecwid that will automatically send that customer an email at say two weeks after the sale...then 1 month after the sale..etc...?

                                        This would allow for the customer to get price sales on items in my cart or maybe a reminder to purchase some more products. I know that there are other carts that do this in their… more

                                        1 vote
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                                        • Add a new %product_url% mail tag

                                          Add a new mail tag, that will place direct link to the product page in the mail notification.

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