Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Provide the fearture for selling Activation Keys and Serial Numbers

    Store owner would be able to import Activation Keys and Serial Numbers in a .txt or .xls file and you keep them encrypted in a secure database and when a client places the order and payment is made, store show the Serial Number(s) on the screen and also delivers the serial number(s) including how to activate it by email to the buyer. The shipped serial number should be marked as sold in database or even deleted.

    145 votes
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      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Show 'From $ ... ' on 'Buy Now' for items with variable pricing instead of base/default price..

      Hi,

      1. We have option of setting combination for any product. When in the product mode, the prices of the product changes dynamically as per option chosen.

      2. However, when in the product browser mode, it shows only the base price or the default price, which may cause confusion to a buyer who directly buys the product by clicking the buy now button, without going into the product detail.

      3. To remove this, I suggest that for combination products/products with variable pricing, instead of base/default price like '$ 100', it should show 'From $ 100'.

      4. I hope I am…

      4 votes
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        1 comment  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
      • minimum order for customer group

        We need to set a mimimum order value just for trade customers - retail customers can order a single item, but would like trade to have to bulk order, the customer groups part is there in Ecwid, but not the ability to set minimum order value JUST for those trade customers.

        8 votes
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          2 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
        • it is only that shopping bag issue it would be taken as disadvantage comparing our shop with other competitors in the same field . It is goo

          it is only that shopping bag issue it would be taken as disadvantage comparing our shop with other competitors in the same field . It is good to have the option to change the starter shop shopping bag and icon without scripts nor coding which makes sense. You wouldn't able to shop an IMac and put it in a bag!!

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to Import Discount Pricing

            I was using Muse and Ecwid and they work very well together. However I ran into a problem on the Ecwid side of things regarding importing discount pricing. (And to be fair, it's not just Ecwid...Shopify, Business Catalyst, etc. can only import 3 different price levels).

            So yes, although I can manually key in all of our price discounts (we have 144 items with 1,440 different discounts) this is not feasible as all of them can change often.

            To have the ability to import via .csv all of the discounts attached to a product would make Ecwid the only ecommerce…

            2 votes
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              1 comment  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
            • Search box reports

              I would like to be able to see reports of search inquiries to gain insight into most commonly searched terms and which pages are clicked on after searches. This would help with adding new products or restocking certain sizes.

              4 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Add SEUR shipping carrier

                Giving a new idea for the shipping companys, integrate the SEUR spain company into the shipping way to send the products. There is UPS Fedex and much more but in Spain to send, every one uses SEUR and it would be great to have it integrate with their module they offer for clients. Please send us if is possible to put this new company in the shipping way to send. Thanks a lot

                12 votes
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                  1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                • Make the Paypal Transaction ID on the backend link to actual Paypal transaction

                  If a customer uses Paypal as a payment method, it would be nice to have the "Transaction ID" number be an actual link to that specific transaction.

                  I think you can add the transaction id in the url link to paypal and it will automatically take you to the transaction details. This would save a lot of time when we need to add tracking info into paypal.

                  3 votes
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                    1 comment  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                  • "Smart" Customer Group

                    It would be great to assign customers to groups automatically by the system.

                    For example:

                    - Customer bought 3 times = Group A

                    - Customer bought for more than $ 100 (lifetime) = Group B

                    8 votes
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                      0 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                    • Morning....any chance we could get a aural notification when orders arrive? Say a cash register "cha-ching" sound or something close?

                      Would like to have an aural sound attached to your APP so when orders arrived you could hear them. We are busy 7 days a week and our OLD store was very basic, but it had this aural cash register sound "cha'ching" when orders arrived vs running to check the email. Not only helpful, but motivating too. Thank you, John

                      1 vote
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                        0 comments  ·  Orders and invoices  ·  Flag idea as inappropriate…  ·  Admin →
                      • The option to have product details show on hover over the image and not below for a clean modern look

                        I would really like to see an option where the product description and price is only shown when you hover over the product image, this would give a much more modern clean look, a good example of this is here... http://goodhoodstore.com/mens

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Voting feature

                          Hi there,

                          I am a potential customer and before signing up i have an unique question for which i did not find answers on your FAQ section.

                          In summary:
                          I need some sort of poll or voting tool before putting a new product for sale.

                          in details:
                          i sell Tshirts and sportswear items with my designs & drawings. Due to costwise constraints, minimum amount to produce is 100 units. Almost always we sell 30-50 units and the other half remain in stock for years. It just does not work and it is killing my business.

                          I need to develop a…

                          1 vote
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                            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • pinpayments

                            PLease enable us to easily integrate with PinPayments in Australia. Most other shopping carts already integrate with pinpayments and enable us to collect credit card payments without the need for a merchant account

                            1 vote
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                              0 comments  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
                            • Limit free shipping coupons by destination zone

                              A FREE SHIPPING coupon code for USA customers only ....since international shipping costs a lot more and can be up to $65 for Priority Express international...anyway to also change the promotion options to certain products or categories since it would help sell higher end products for free shipping advertising.

                              1 vote
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                                1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                              • The ability to show the (additional included items) for the product, on the the customer's printed invoice.

                                The ability to show the (additional included items) for the product, on the the customer's printed invoice. (Additional discription on invoice)

                                1 vote
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                                  0 comments  ·  Orders and invoices  ·  Flag idea as inappropriate…  ·  Admin →
                                • Can you add revPAY Payment Gateway (www.revpay.com.my)?

                                  Consider adding revPAY as a payment gateway, where I'm plan to introduce more friends to join Ecwid.

                                  1 vote
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                                    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Include more data in the csv export

                                    The available data in the .csv export is limited to just a few fields. As the size of a store increases, it is more and more difficult to keep a check on important details, such as Tax rate.
                                    Data is available in Control Panel, but often deep and not instantly accessible, for example in a store of a thousand products, how do you find out if you have missed setting a Tax rate?
                                    I would like to suggest a .csv export which includes the entire database, rather than just selected fields.

                                    7 votes
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                                      0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless

                                      Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless in order to get to know your customers and provide the best services.

                                      3 votes
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Auto Ship

                                        I am evaluating Ecwid vs. Woo Commerce. I would prefer to go with Ecwid but will probably go with Woo because they have auto ship.

                                        3 votes
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                                          2 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Custom View for 'Orders' page in Control Panel

                                          Would be helpful if you could customize & save a view on the 'Orders' page. The 'Paid, but not shipped orders' helps but I have to click it every time I go to view what orders I have.

                                          I'd even be ok if you could allow me to select which default view to display each time I access that page.

                                          1 vote
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                                            0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
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