Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Add Shipping Method "FedEx International Ground"

    You're missing one of the most important FedEx International options: Ground. We do a lot of business in Canada and the currently available FedEx Ground (non-international) under charges by almost $100 in some cases, and that's before we get hit with customs.

    We alleviate it somewhat by creating a Canadian shipping method and tacking on a flat $75, but that's clumsy and quite inaccurate for small items.

    The handful of other FedEx international options you support are either for small express shipments or large palletized freight (over 150lbs). If it's a matter of not supporting too many options, I for…

    6 votes
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      1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
    • Shipping rate by item weight, not just total weight of shipment

      I sell wine throughout Australia. I sell various wines in two sizes— 6kg and 12kg to various zones in Australia (with their particular rates for each zone).

      Example:
      Metropolitan customer orders 3 x 6kg cartons and 1 x 12kg cartons. My courier's rate is $20 per 6kg carton and $25 per 12kg carton. Total should be $85. But ECWID only calculates shipping based on the total of 30kg. So my options are to overcharge at 4 x $25 or undercharge at 4 X $20.

      Because ECWID only allows you to set a range of weights, when a shipment total goes…

      16 votes
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        1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
      • Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless

        Please add a functionality to see all the items that our customers have marked like favorites or added to their wishlist! These is priceless in order to get to know your customers and provide the best services.

        18 votes
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • I suggest you to allow us to put product up to the store without a price

          For example in one of my store categorys i need to hide the prices as the product does not have a price, because the price is in the options of the product. So when a person goes to the category where products dont have a price it looks a bit stupid as it says the product costs £0.00. Basically i would like an option to hide the price tag in the store.

          2 votes
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            0 comments  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
          • 3D stereo image instead of the image of the goods.

            Must be able to upload photos or 3D stereo image instead of the image of the goods, in order to goods can be viewed from all sides! Thanks!
            Gif-, flash- or javascript-animation
            http://photo-360.ru/

            5 votes
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              0 comments  ·  Storefront and products  ·  Flag idea as inappropriate…  ·  Admin →
            • New Payment Status

              When payments are denied due to an incorrect billing address entered or any other reason, payment status is changed to Cancelled which does not let us distinguish between transactions actually cancelled or denied. It requires an additional check for the credit card processing system to identify an issue and then notify our client via email. This is a lengthy process! Perhaps you can evaluate a return code and based on it, introduce payment status Declined to make it clear for clients and users. It will definitely improve so many processes! Hope to see this new status description soon!

              1 vote
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                1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
              • Add sound notifications about new orders in Control Panel

                Would like to have an aural sound attached to your APP so when orders arrived you could hear them. We are busy 7 days a week and our OLD store was very basic, but it had this aural cash register sound "cha'ching" when orders arrived vs running to check the email. Not only helpful, but motivating too. Thank you, John

                7 votes
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                  2 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                • Numeric field as a product option

                  Some stores, such as a copy shop, sell services. Let's say that one of the products they sell is a printing service. The customer has to choose different price modifiers such as "print size" and "paper weight". He/she also has to upload the file that needs to be printed. But right now Ecwid doesn't offer a way to capture the number of pages that need to be printed in order to calculate the final price. If the quantity field at the end is used for "Number of copies", then there is no way to imput the number of pages. Would…

                  3 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • improve CSS for Search Button by adding a line-height

                    The Search Button looks bad because it doesn't have any line-height
                    .ecwid-SearchPanel-button CSS should include a line-height.

                    0 votes
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                      2 comments  ·  Storefront and products  ·  Flag idea as inappropriate…  ·  Admin →
                    • Provide the fearture for selling Activation Keys and Serial Numbers

                      Store owner would be able to import Activation Keys and Serial Numbers in a .txt or .xls file and you keep them encrypted in a secure database and when a client places the order and payment is made, store show the Serial Number(s) on the screen and also delivers the serial number(s) including how to activate it by email to the buyer. The shipped serial number should be marked as sold in database or even deleted.

                      158 votes
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                        11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Applying discount coupons when selling via iphone app

                        We need to be able to apply discount coupons when selling products via iphone app as a pos solution. Currently this is not possible

                        5 votes
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                          0 comments  ·  iPhone app  ·  Flag idea as inappropriate…  ·  Admin →
                        • add functionality which would allow an absolute discount amount to be deducted from each item ordered.

                          Allows discounting each item purchased instead of a discount on the entire order.

                          5 votes
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                            1 comment  ·  Sales and promotions  ·  Flag idea as inappropriate…  ·  Admin →
                          • location and shipping method menu

                            When the customer is given the Location and shipping method menu.
                            Why do you not include in the delivery method an estimated delivery time ( Using Canada Post).
                            When I used the Canada post EST module on my last estore they included the shipping time.
                            This would greatly help the customer identify the correct shipping method if timing is a critical element in their decision process.

                            1 vote
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                              3 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add "Favorites" (by Customer) to API

                              Add a number of Favorites to "CUSTOMERSEARCHENTRY" responce (http://api.ecwid.com/#search-customers),
                              and Favorites (id array) to "CUSTOMER" responce field (http://api.ecwid.com/#get-customer)

                              4 votes
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                                under review  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • Пожалуйста, сделайте наконец эквид, для одноклассников! )

                                Пожалуйста, сделайте наконец эквид, для одноклассников! )

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add a report.

                                  It is absolutely inconceivable to me that you would create software to sell products yet not have a way for me to tell what I have sold! I simply cannot believe that you have not added this yet. I did find Business Insighter for an additional $10 per month. That seems a bit high priced to me.

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow for different shipping prices for different zones

                                    Three different price/zones would be really helpful. For instance: Country-Continent-World. Fixed prices result in either outrageous shipment costs for same-country addresses, or far too low prices for the rest of the world.

                                    1 vote
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                                      0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Integrate fully with MDS Collivery in South Africa

                                      We are the official LEGO Education Importer for Southern Africa and really love the look of ecwid and have started building our free trial store to see if it would work for us.

                                      You have MDS Collivery, a local courier, as a shipping partner, and it picks up our prices for shipping. But I've chatted to MDS and ordering through ecwid does not actually trigger an order with MDS with delivery and collection information; as it is currently we would need to manually go and arrange an MDS delivery after receiving the ecwid order. This is rather inefficient and can…

                                      5 votes
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                                        0 comments  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Enable export of products to eBay for Australia

                                        I see there is a beta option to export products to eBay but only for US currency. I would love to see this enabled for customers in Australia.

                                        4 votes
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                                          0 comments  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Have an option for %discount for #of units purchased, i/o $discount for $pruchased

                                          Im in Canada. The Canada US exchange rate is like a moving target.
                                          Some of our products are sold in bulk. We give discounts at certain quantities purchased.
                                          I understand that I can manually enter a new dollar amount for a certain quantity purchased. But having having a percent discount option as well, would be enormously helpful.

                                          Reason: in Canada, keeping ahead of the CDN to US Exchange rate is a ridiculous notion, in this day and age. Every time there is an exchange dip or increase (daily), we have to adjust to maintain margins. Its easy enough to re…

                                          1 vote
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                                            0 comments  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
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