Customer Suggestions & Ideas for Ecwid

Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!

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  1. Provide the fearture for selling Activation Keys and Serial Numbers

    Store owner would be able to import Activation Keys and Serial Numbers in a .txt or .xls file and you keep them encrypted in a secure database and when a client places the order and payment is made, store show the Serial Number(s) on the screen and also delivers the serial number(s) including how to activate it by email to the buyer. The shipped serial number should be marked as sold in database or even deleted.

    142 votes
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      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Add SEUR shipping carrier

      Giving a new idea for the shipping companys, integrate the SEUR spain company into the shipping way to send the products. There is UPS Fedex and much more but in Spain to send, every one uses SEUR and it would be great to have it integrate with their module they offer for clients. Please send us if is possible to put this new company in the shipping way to send. Thanks a lot

      12 votes
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        1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
      • Ability to Import Discount Pricing

        I was using Muse and Ecwid and they work very well together. However I ran into a problem on the Ecwid side of things regarding importing discount pricing. (And to be fair, it's not just Ecwid...Shopify, Business Catalyst, etc. can only import 3 different price levels).

        So yes, although I can manually key in all of our price discounts (we have 144 items with 1,440 different discounts) this is not feasible as all of them can change often.

        To have the ability to import via .csv all of the discounts attached to a product would make Ecwid the only ecommerce…

        1 vote
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          1 comment  ·  Import / Export  ·  Flag idea as inappropriate…  ·  Admin →
        • Voting feature

          Hi there,

          I am a potential customer and before signing up i have an unique question for which i did not find answers on your FAQ section.

          In summary:
          I need some sort of poll or voting tool before putting a new product for sale.

          in details:
          i sell Tshirts and sportswear items with my designs & drawings. Due to costwise constraints, minimum amount to produce is 100 units. Almost always we sell 30-50 units and the other half remain in stock for years. It just does not work and it is killing my business.

          I need to develop a…

          1 vote
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            1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • minimum order for customer group

            We need to set a mimimum order value just for trade customers - retail customers can order a single item, but would like trade to have to bulk order, the customer groups part is there in Ecwid, but not the ability to set minimum order value JUST for those trade customers.

            4 votes
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              1 comment  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
            • Limit free shipping coupons by destination zone

              A FREE SHIPPING coupon code for USA customers only ....since international shipping costs a lot more and can be up to $65 for Priority Express international...anyway to also change the promotion options to certain products or categories since it would help sell higher end products for free shipping advertising.

              1 vote
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                1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
              • "Smart" Customer Group

                It would be great to assign customers to groups automatically by the system.

                For example:

                - Customer bought 3 times = Group A

                - Customer bought for more than $ 100 (lifetime) = Group B

                7 votes
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                  0 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                • have option for different shipping mark up for U.S. - and a separate one for INTERNATIONAL. My International packing is more expensive.

                  have option for different shipping mark up for U.S. - and a separate one for INTERNATIONAL. My International packing is more expensive.

                  I want U.S. Shipping mark up to be 1.00. International to be 3.50

                  1 vote
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                    1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                  • Include more data in the csv export

                    The available data in the .csv export is limited to just a few fields. As the size of a store increases, it is more and more difficult to keep a check on important details, such as Tax rate.
                    Data is available in Control Panel, but often deep and not instantly accessible, for example in a store of a thousand products, how do you find out if you have missed setting a Tax rate?
                    I would like to suggest a .csv export which includes the entire database, rather than just selected fields.

                    7 votes
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                      0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                    • MyHermes shipping option for UK

                      in the UK myHermes courier is far cheaper to use than any other, how do I gut them on our site?

                      1 vote
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                        1 comment  ·  Shipping  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make the Paypal Transaction ID on the backend link to actual Paypal transaction

                        If a customer uses Paypal as a payment method, it would be nice to have the "Transaction ID" number be an actual link to that specific transaction.

                        I think you can add the transaction id in the url link to paypal and it will automatically take you to the transaction details. This would save a lot of time when we need to add tracking info into paypal.

                        3 votes
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                          0 comments  ·  Control Panel / Backend  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability To Change Starter Site Logo URL Link Back To Main Website

                            It would be handy if we could have the option to change the URL Logo link on our starter site to direct customers back to our main website.

                            If we use the Starter Site as a mobile friendly version of our store when our main website is not mobile friendly, this would enable our customers to return to the main website.

                            Best wishes
                            Mike

                            1 vote
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Custom SSL certificat... Keyless SSL transaction on Ecwid.

                              Idea: https://www.cloudflare.com/keyless-ssl

                              GOAL: a single responsible institution behind transactions, not several scattered all over the world. SSL credentials are kept in a single place (my own hosting provider)... keyless SSL transactions for all intermediary services (such Ecwid).

                              DESCRIPTION

                              a) Custom SSL certificate... keep my digital identity everywhere.
                              b) Ecwid do not know my private SSL key.
                              c) No one (neither ecwid and me) keep sensitive customer data (credit cards, etc.).
                              d) My Digital Idendity is the only responsible for those transactions. In other cases, we have several institutions on different countries, which end up in no one is responsible for…

                              15 votes
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                                7 comments  ·  Checkout  ·  Flag idea as inappropriate…  ·  Admin →
                              • Payment options available by defined customer groups.

                                I would like the abillity to have a "Key Account customer group", paying using purchase order, without that option being available to the general customers, who would need to pay using credit card or wire transfer.

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add a contact form

                                  Create a contact form to the customer.
                                  For my client contact me on the site, they use this...

                                  14 votes
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                                    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Обратный отсчет товаров

                                    Привет Эквид! Есть идея, хотя может она уже реализована.
                                    Например: нужно провести акцию с лимитированным кол-вом товара (одной или нескольких позиций).
                                    Рядом с изображением товара появляется счетчик, типа осталось 50 штук. И при каждом заказе этого товара срабатывает счетчик, вычитая заказанное кол-во. 50...49...48..47...так до нуля, и далее товар блокируется для заказа, пока продавец не поменяет опции этой позиции.

                                    Было бы здорово заиметь такой инструмент, если его еще нет.
                                    Удобно для исследования рынка или стимуляции продаж.

                                    С наилучшими пожеланиями,
                                    Сергей

                                    1 vote
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                                      1 comment  ·  Product Options  ·  Flag idea as inappropriate…  ·  Admin →
                                    • The option to have product details show on hover over the image and not below for a clean modern look

                                      I would really like to see an option where the product description and price is only shown when you hover over the product image, this would give a much more modern clean look, a good example of this is here... http://goodhoodstore.com/mens

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Sort customers by date they sign in.

                                        This would make it easier to review new customers.

                                        1 vote
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                                          0 comments  ·  Customers  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add Payment Method Bancontact/Mister Cash using mollie.com

                                          Bancontact is the most used payment method in Belgium. With the new API at mollie.com one can use Bancontact/Mister Cash (and iDeal and Sofort and Bitcoin etc ...)

                                          1 vote
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                                            0 comments  ·  Payment gateways and methods  ·  Flag idea as inappropriate…  ·  Admin →
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